Frequently Asked Questions

Where Do You Ship To?


We are located in Canada and we ship Worldwide




How Much Does Shipping Cost?


We Offer 4 Ways We Can Ship (All Prices are in CAD) 1. UNTRACKED PACKAGE ($10.00 for orders $49.99 or less) FREE SHIPPING FOR ORDERS OVER $50.00 (TIME VARIES) 2. TRACKED PACKAGE ($20.00 for Orders) (TIME VARIES) 3. EXPEDITED PARCEL WITH TRACKING ($25.00 for Orders) (5 - 10 BUSINESS DAYS) 4. XPRESSPOST WITH TRACKING ($30.00 for Orders) (3 - 5 BUSINESS DAYS)




How Long Till You Ship My Order


We usually ships within 24 hours after payment confirmation unless its on Saturday or Sunday than it will be shipping on the following Monday unless its a holiday.




What If My Order Doesn't Arrive?


If your order does not arrive, we will ship your order again for free Here is our Re-Shipment conditions: Most orders arrive within 3 weeks. Re-Shipment takes place after 25 business days(Monday to Friday) (not including holidays and weekend) If your order hasn't arrived in 25 business days Please send us an email at hibredseedcanada@gmail.com. We copy your address exactly as you enter it on the order, IF YOU enter the wrong address on the order than we will still send a replacement but you will need to pay 100% of the shipping cost




How Can I Pay For My Order


We accept the following payment methods: 1. Paypal We are working on another way to accept Credit Cards and Debit again. Sorry for any issues These Steps Below Please Email us at hibredseedcanada@gmail.com (Once you are at the check out screen it will give you an option to Check Out Offline, Please do that and send us an email) 2. E-mail Transfers - Canada only. 3. CashApp - $hibredseed 4. Money Order - please use registered mail for safety 5. Cash - please use a bubble envelope and registered mail 6. Bitcoin




Do You Deliver Discreetly?


Please rest assured that your order will not make any reference to what is inside and will arrive in discreet packaging.




What If My Seeds Are Crushed Durning Shipment?


We use hard Plastic Seed Containers we put your seeds in and they should not be crushed at all but if for some reason they are we ask you to take a picture of the seeds in their original bag and send it to our Team. We will evaluate your case and if they really got crushed, we will offer a reshipment.




What Are My Chances of Getting Female Seeds in a Regular Seed Pack?


There will be about a 50% chance that a seed from a regular pack will be female when buying 4 seeds. there is therefore a 93.8% chance that one will be female. If buying 10 regular seeds, there will be about a 50% chance that 5 of them will be female.




Will I Get Anything For Free?


Yes with everyorder from HIBREDSEED CANADA We always give at least 10 Free Seeds of our choice with you order (must order the Minimum $20.00 before shipping)
We always Give away Stickers and sometimes you might even see an Epoxy Key Chain




Do You Have A Minimum Order?


Yes we do and our Minimum Order is $20.00 (CAD) before any shipping cost




Do You Have A Return Policy?


We are sorry but we do not offer returns at this time. If you have any issues please email us at hibredseedcanada@gmail.com




How Do I Track My Order?


If you paid for tracking than you can track you package the following way Living In Canada: You will be emailed a tracking number from our website. If you live in Canada you can use Canada Post https://www.canadapost-postescanada.ca/ for all your tracking needs. Living in the USA or Anywhere Else: You will be emailed a tracking Number from our website. You can use Canada Post https://www.canadapost-postescanada.ca/ to track you package but once it leaves Canada you will get better updates from your own Postal Serivce Example: If you live in USA use USPS to track your package https://www.usps.com/




Which Currency Will You Charge Me In?


You will be charged in Canadian Dollar (CND). Our website defaults to CND and calculates currency conversions at the time of order. This helps with paying the service charges for the different payment opitons we have offered and helps to keep our price at the $1.00 to $3.00 price range per seed.




What Service Do You Use For Delivery?


Canada Post, which if not living in Canada they will pass it over to you local postage service. Example: Living in the USA, the package will be send from Canada Post to USPS. Upon request we can use other delivery services, however there will be an additional cost incurred.




I am Missing An Item!


We all make counting mistakes and this is when we personal count out every seed twice. If you’re missing an item please call or email us, reference your order number and we will go back and take a look at the pictures we took of your order. If your item is in fact missing, we ship you a replacement or refund you the cost of the item you are missing and the choice will be up to us.




My Shipment is Intercepted At The Border, What Happens Now?


As the shipment of seeds are not allowed in every country we use a proper stealth shipping methods to make sure your order will be delivered to you. With our shipping method, most shipments enter the country of destination right away. It is important to know that occasionally shipments will get intercepted at the border. Such situations are very inconvenient as it will cause a delay. At the same time it's part of the business that we operating in and part of the adventure when ordering seeds with us, while living in a country where importing seeds is subjected to restrictions. In the event of your shipment is intercepted by the boarder there is no reason for panic. As part of our delivery policy we reship your order one time free of charge and take the full costs for both the intercepted shipment and new shipment at our expense. Can the reshipment be sent to another address?
Yes it can be as we even prefer to send it to an alternative address. Please email us at hibredseedcanada@gmail.com Can I get a refund instead of a reshipment in case my order is intercepted or doesnt't show up? No we do not offer refunds as we will replace the item(s) and reship for free if the boarder does end up taking your package




Can I Have My Order Shipped to a P.O. Box Address?


Yes. Please ensure all address information is correct before completing your order.




Is it Legal to Order Cannabis Seeds?


Each customer is responsible for their own order. The germination and cultivation of cannabis seeds is illegal in some countries. Hibredseeds Canada offers our seeds solely as collectible, adult souvenirs for customers over the age of 18. They must not be used in conflict with national laws. We will not be responsible for liability for the misuse of these products.




How Can I Contact Hibredseed Canada?


Please send us an email at hibredseedcanada@gmail.com




4 Easy Steps For Checkout


1. MINIMUM ORDER $20.00 BEFORE SHIPPING For USA and Canada Shipping 2. $49.99 (CAD) and Under 10 Free Seeds 3. $50.00 (CAD) and Higher 10 Free Seeds + Free Shipping UNTRACKED 4. Pick Your Shipping Option Due to COVID-19 Shipping has been taking longer the normal 4.1. UNTRACKED PACKAGE ($10.00 for orders $49.99 or less) (TIME VARIES) 4.2. TRACKED PACKAGE ($20.00 for Orders) (TIME VARIES) 4.3. EXPEDITED PARCEL WITH TRACKING ($25.00 for Orders) (5 - 10 BUSINESS DAYS) 4.4. XPRESSPOST WITH TRACKING ($30.00 for Orders) (3 - 5 BUSINESS DAYS) -We Ship Monday to Friday as Postage does not run on the weekend -We will always have your package shipped by next day unless its the weekend than it will be put in the mail on Monday (Not Including Public Holidays) Rest of the World Shipping Prices vary depending on location you can see the price at the checkout. (We will also be adding extra seeds as shipping is higher for Rest of The World Shipping) Payment Option's Include: PAYPAL, EMT, CASH APP, MONEY ORDER, MOST CREDIT CARDS, VISA DEBIT AND BITCOIN
Note: If your payment choice is Cash App, EMT or Bitcoin you must send an email to hibredseedcanada@gmail.com